Privacy Policy for MALIKA ELITE

In accordance with UAE Federal Decree-Law No. 45 of 2021

Address: UAE, Dubai, JVC, Zaya Hameni, 5th floor

1. General Provisions

1.1. This Personal Data Processing Policy (hereinafter the "Policy") defines the procedure for processing personal data and measures to ensure the security of personal data undertaken by MALIKA ELITE (hereinafter the "Data Controller").

1.2. The Data Controller’s primary goal is to respect the rights and freedoms of individuals during the processing of their personal data, including the protection of the right to privacy and personal secrets.

1.3. This Policy applies to all information that the Data Controller may receive about visitors to the website and clients visiting the premises at Zaya Hameni, 5th floor, JVC, Dubai.

2. Key Definitions

2.1. Personal Data: Any data relating to an identified natural person, or a natural person who can be identified, directly or indirectly.

2.2. Processing: Any operation or set of operations performed on Personal Data using any electronic or other means (collection, storage, use, disclosure).

2.3. Data Subject: The individual (User) to whom the Personal Data relates.

2.4. Data Controller: MALIKA ELITE, the entity that determines the method, conditions, and purpose of processing Personal Data.

3. Rights and Obligations of the Data Controller

3.1. The Data Controller has the right to:

  • Process data only with the explicit consent of the Data Subject, unless otherwise permitted by UAE Law.
  • Retain data for as long as necessary to fulfill the purposes for which it was collected.

3.2. The Data Controller is obliged to:

  • Ensure the accuracy and security of the processed data.
  • Implement appropriate technical and organizational measures to protect data against unauthorized access or leakage.
  • Notify the UAE Data Office in the event of a high-risk data breach.

4. Rights and Obligations of the Data Subject (User)

4.1. Users have the right to:

  • Access: Obtain confirmation of whether their data is being processed and receive a copy of it.
  • Rectification: Request the correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of their data when it is no longer needed or if consent is withdrawn.
  • Restriction: Request the suspension of processing under certain conditions.
  • Withdrawal of Consent: Revoke consent at any time by contacting MALIKA ELITE.

4.2. Users are obliged to:

  • Provide accurate information about themselves.
  • Notify the Controller of any changes to their personal data.

5. Purposes and Principles of Data Processing

5.1. Principles: Processing is conducted lawfully, fairly, and transparently. Data is collected for specific, explicit, and legitimate purposes.

5.2. Purposes:

  • Informing the User via email or WhatsApp regarding bookings and services.
  • Improving the website and user experience through analytics (e.g., Google Analytics).
  • Fulfilling contractual obligations for the provision of wellness services at our location in JVC, Dubai.

6. Categories of Data Collected

The Data Controller may collect the following information:

  • Full name.
  • Contact phone number (WhatsApp).
  • Email address.
  • Technical data (IP address, browser type, cookies) for analytical purposes.

7. Cross-Border Data Transfer

7.1. Personal data may be transferred outside the UAE only if the destination country provides an adequate level of protection for personal data, or if the Data Subject has given explicit consent, in accordance with the regulations of the UAE Data Office.

8. Data Retention and Security

8.1. Data is stored in a form that identifies the Data Subject for no longer than is necessary for the purposes of processing.

8.2. MALIKA ELITE uses modern encryption methods and secure servers to protect information from third-party access.

9. Final Provisions

9.1. The User can obtain any clarifications on issues regarding the processing of their personal data by contacting the Data Controller via email or by visiting the office at UAE, Dubai, JVC, Zaya Hameni, 5th floor.

9.2. This Policy is valid indefinitely until replaced by a new version. The current version is always available on the website.